Holiday Hours 2019 edition

Holiday Hours for 2019

It’s that time of year again, the time when Jack Frost is nipping at our nose, Rudolph is leading Santa’s sleigh, and Baby, it’s cold outside. You’re probably wondering about our hours of operation this holiday season, and so here’s that info:

 

November 28th, Thanksgiving – We are CLOSED.

November 29th — We are CLOSED, or by appointment only (Please make appointment before 11/28/19).

December 24th, Christmas Eve – Open 8am – 5pm.

December 25th, Christmas Day – We are CLOSED.

December 26th — Open 8am – 5pm.

December 30th — Open 8am – 5pm.

December 31, New Year’s Eve — Open 8am – 5pm.

January 1, New Year’s Day 2020 — We are CLOSED.

 

Thank you for checking our hours, and for giving us your business. We appreciate you so much!

 

May your holidays be merry & bright,

All of us at Precision Images

Posted by Amy Stocky in About Precision, Events

4th Quarter Special! O% Interest on ALL Canon imagePROGRAF Large Format Printers

About Canon image PROGRAF PRO Series:

In a world saturated with technology, there remains a desire to have and to hold quality artwork. As a professional, your vision doesn’t just stop with your camera, your laptop, or your Facebook business account. You need to put your art into the hands of those who want to take a piece of your talent home with them, and at the end of the day, image quality is one thing that helps define the reputation of the professional photographer, artist or designer.
The Canon imagePROGRAF Pro series was designed with the professional in mind. With Canon’s new ink and print-head technology, you can consistently print detailed, high-quality images with rich, vibrant colors. No more outsourcing prints. Now you have complete control over your image color quality, and print flexibility so that you can make prints on-demand on a large selection of papers with various finishes.

What about 0%?

For a limited time, Canon Financing is offering 0% interest for 12, 24 and 36 months on all their Canon imagePROGRAF large format printers. With Canon’s 0% interest offer, now is the best time for you to take your professional career to the next level. Precision Images is a licensed dealer of Canon printers, call us to start the process of starting 2020 with a brand new printer!
Call us at 503-274-2030 to say you want to take advantage of this special offer and giant savings!
Posted by Amy Stocky in Canon, Equipment

What’s the difference between CMYK and RGB colors?

The difference is simple, RGB is for use on screens and the web, while CMYK is for all print media. Whenever you submit files for Precision Images, we always use CMYK.

If you want to know more about CMYK (Cyan Magenta Yellow Key) check out this great video we found from the Australian company, Express Prints. https://youtu.be/9hirYMZ7PQc

CMYK was first put to use in 1906, it is considered a “subtractive color model”. The subtractive color model means the four colors are mixed, in a halftone manner, to create a wide color spectrum with accuracy. The four colors are cyan, magenta, yellow and black – considered the “Key” color and the K of CMYK.

Fun Fact: Black is called “key” because it the main print color, as in black & white printing. K is also the last letter of black.

With subtractive color, the four colors are mixed to be printed on white typically.

CMYK replaced the earlier system of RYBK, which was invented by German engraver Jacob Christoph LeBlon in the 1700s.

 

Posted by Amy Stocky in Educational Information

Meet Paul, Our Customer Service Representative

Paul has worn many hats in the decade he has been with Precision Images. Most recently becoming our Customer Service Representative, but let’s give Paul the floor, and he can tell his own story. Take it away Paul….

Please introduce yourself and explain your role at PI. Also, please explain the various roles you have had over your time here.

My name is Paul Sliviak, originally from southern NH and like many I migrated south to get out of freezing weather and all the side effects from it. We moved to Fort Lauderdale and life was fresh and new for a while, this is where I discovered the world of reprographics and was in that field for 6 years. When the Florida sun became too much to bare, apparently 7 years was the number for my wife and I, we decided to move to the west coast. This was heavily researched cause we wanted to settle down somewhere and stick around for a long time, we wanted to purchase a home as soon as possible. I found myself gravitating towards Portland, loved the strong points of this city, very green, clean, snowy mountain and the coast super close. You know, all the normal attractions, but above anything else it was different and offered a unique feel and lifestyle compared to any other city I’ve checked out. My wife and I packed up our two cars and hit the road, never stepping foot in Oregon before we drove 5 days across the country to get here. We have never regretted our move for a minute, well maybe at the end of Feb when the clouds will not go away, but its been 12 years and we’re not going anywhere!

How did you come to work here? How long have you worked here?

After spending the first year in Portland working back in electronics, a field I started in back when I was 15, I was realizing it was not a good fit so I looked back into reprographics, it was challenging and fun. I checked out all reprographic companies in Portland and Precision Images really stuck out for me, they were not hiring at the time but I emailed Phil Guzie directly and asked for an interview and thankfully he saw me the same day and it went very well. I was hired shortly after that and started in the document control department of the company which was very busy and alive at the time! After a couple years I was offered a branch manager position at one of our largest client in-house Precision Images offices, Ankrom Moisan Architects. There I was face to face with Ankrom, helping them and printing for them on a daily basis. 7 years later we decided it was not a good fit to stay in that location due to lack of use for hard copy prints, the field as a whole is going more electronic. So I moved back to our main office where I accepted a customer service role. This has been a nice and welcoming change! At this point is has been over 10 years I’ve been working for Precision Images.

Can you explain what might happen in a day at PI for you?

During my day at PI, it can be very different, taking calls for quotes, proofs, general questions or concerns about prints, timing, and options for prints. I also help out in any department where they need me which is a nice change and keeps everyday a little different which I prefer.

How do you feel about the future of printing?

We are offering many products and services that is in high demand today, as well as the future. We will still and always offer architectural services by means of blueprint drawings and specifications, but we offer so much more like color banners, posters, adhesive prints, removable wall prints, window mech, we can print amazing photos even on glass and many other substrates, also work with a CNC machine which it capable of carving, cutting, and much more. We are very capable for signage and high end graphic prints! We are also in the cutting edge for how you place orders with us, and how we can see in real time what every department is doing at any given time, this has been a huge upgrade and has just made us more efficient, these are a few of many that make me proud to be here!

What are you doing when you’re not here?

When I’m not at work I concentrate on my hobbies, too many in fact, but the ones that will not go away and can’t get enough of is cycling, running, woodworking, everything VW Bus and camping. Much of my day is thinking about these activities which I love and will always be a big part of my life. My life though is only complete because of my wife, who I’ve been with for 18 years and has been my rock and backbone through everything, I owe her more than I can repay, she is the coolest, most respectful and beautiful person I’ve ever met and the one who keeps everything going!

Posted by Amy Stocky in About Precision

Picking up or dropping off? Meet Amanda in our Friendly Front Office

Amanda is serious about excellent service, and her red stapler!

As mentioned in previous posts, many employees here at Precision Images are family, but all of us here are family too — The Precision Images Family! In fact, most of the staff has worked here 10 years or more, (unheard of these days). While many companies are struggling to find and keep staff, Precision Images has cultivated an environment of trust, kindness and support that has people waiting for a position to open up here!

As a testament to that, it’s time to meet the other half of our delightfully fun and cheerful front office staff, Amanda G! Amanda is the other cheerful voice answering the phone, and she and Mary Justice are the wonderful ladies who greet you when you walk in the door. Always happy to help, very capable, and extremely knowledgeable, that describes Amanda perfectly. Her office partner Mary, also says Amanda has a wicked sense of humor! And, she would know, as they have shared front office duties for 15 years!

And now, hhhheeerrreee’s Amanda….

Please introduce yourself and explain your role at PI.
I’m Amanda. I’m a customer service representative.

How did you come to work here? How long have you worked here?
I’ve been here for 15 years.

Can you explain what might happen in a day at PI for you?
I answer phones, assist customers that come in to pick up orders or drop them off. I also do billing and any other random tasks that need to be done.

Favorite thing about working at PI?
I’ve got a great boss, coworkers, and regular customers.

Favorite memory of your time here?
I think my favorite memories have really been getting to know my coworkers and being able to enjoy spending time with them outside of work.

Tell us more about you — Favorite food? Favorite band or music? Favorite movie? Favorite book?
My favorite band is a tossup between Tool and The Beatles, two very different bands but they both are just amazing.

My favorite movie is ‘Nightmare Before Christmas’.

My favorite book is ‘Hollywood’ by Charles Bukowski.

Favorite food, Mac & Cheese…all day!

Posted by Amy Stocky in About Precision

Submitting Files Guidebook – Downloadable Guide

Are you new to having your work printed in the physical world, a new designer, or just a new Precision Images client? Then, this guide is for you!

Precision Images wants to help you have a great experience with us, so we created this handy guide book. We usually give it out to architecture students when they come for a tour, but recently we decided that many of our clients could benefit from access to this information.

Inside this publication you’ll find out about:

  • Options to build files; 
  • Bleeds and trim; 
  • Common sizes of printed material such as brochures and postcards;
  • File recommendations for most print jobs;
  • Fonts for print plus links and images;
  • And, the most common file mistakes and how to fix them.

We are hopeful that with the useful information inside this little booklet that submitting files for jobs will be easy and pain free for you, and allow us to quickly serve your needs. Please take time to read through it, download it, or even print it and hold onto it for a handy reference.

Click here to read and/or download our ‘How To Build A File For Successful Printing’ guidebook.

 

To submit a print job to us, go here: https://preciseportal2.precisionimages.com

Posted by Amy Stocky in Educational Information

The New Portal Is Here!

On May 13th, 2019 Precision Images launched a new “Send Us Files” portal. The new portal is just as easy to use, but offers users beneficial new options and abilities.

We do have a handy User Guide, click on the links below for answers or download the whole thing for reference.

Enjoy this handy user guide, it should answer any questions you have. Of course, you can always contact us if you get stuck or have a question. We are available at 503-274-2030.

 Getting Started For Existing Users

 Getting Started For New Users

 Setting Up A New Profile

 Creating A New Order

Changing An Order

 Creating Pick-up and Delivery Options

Handy download version of this guide (PDF)

 

Posted by Amy Stocky in About Precision

MEET THE STAFF: Justice prevails at Precision Images!

Meet Teresa and Mary Justice…

Aside from our family atmosphere, there is plenty of real family working side by side here at Precision Images, Father/Daughter, Mother/Son, Brother/Sister, Husband/Wife. Today, we are celebrating a Most Dynamic Duo, The Justice Sisters! Teresa and Mary!

They’ve been part of the Precision Images team for 25 and 23 years! Teresa is our controller, her face lights up at the thought of creating new excel spread sheets and while discussing excel’s formula functions (I’ve never seen anything like it!). Mary is our customer service receptionist, she may have the brightest smile ever seen on planet earth! While they are very different, they are both absolutely amazing humans, and dedicated Precision Images staff!

Please introduce yourself and explain your role at PI.

Teresa dancing with her father, who was a professional Irish folk dancer.

Teresa: My name is Teresa, and I’m the Controller/Office Manager; I’m in charge of General Ledger accounting, payroll, human resources/employee benefits, etc.

Mary as a kid.

Mary: My name is Mary, and I am a receptionist, and customer service for the front lobby.

 

How did you come to work here? How long have you worked here?

Teresa: I came to PI via a financial/accounting staffing firm, that was 25 years ago this July.

Mary: I have worked here about 23 years. My sister TJ is the office manager and she needed some help with some office tasks, so I started there. It became quickly apparent that I was way better talking on the phone then working in accounting!

 

 

Can you explain what might happen in a day at PI for you?

Teresa makes a friend in Belgium.

Teresa: I always start the day with banking, then depending on the calendar I process payroll, prepare the general ledger & financials, complete sales and payroll tax returns, manage equipment/vehicle leases, and do any human resources/employee benefits related tasks including assisting employees with benefit and payroll related inquiries.

Mary: Mostly answering phones and helping people who come in needing printing services. I answer employee questions regarding the time clock, simple HR inquiries, and important ones, like “why is the candy bowl empty?”

 

Mary taking in the sites.

Favorite thing about working at PI?  

Teresa: I love the people!  I also enjoy the variety of my job.

Mary: I love answering the phone and talking to people! Our customers are great, and our employees are awesome. A lot of us have been here so long, we’re like family.

 

Favorite memory of your time here?

Teresa: I was placed by the staffing agency for a trial period of 3 months and had been working for only a couple weeks when management told me my trial period was over and I was permanent, no need to wait 90 days until I was “official”, so it turned out to be a good match!

Mary: I laugh a lot here. For years a woman named Jackie worked here and we became fast friends. We would make each other laugh so hard, it could be heard all over the building.  Now my partner in crime at the front desk is Amanda, who also makes me laugh every day, and thankfully she’s young and smart, so that’s a good thing for me!

 

How does it feel to work in the printing industry, and how has the industry changed over the years?

Mary & Jackie at a PI wedding.

Teresa: I like seeing the changes over the years i.e. moving from blueprints and paper to digital and all the cool new equipment we use!

Mary: The industry has changed so much from when I started. We’ve gone from just blueprints to banners, portfolios, and even wallpaper, it’s amazing.

 

How do you feel about the future of printing?

Teresa: I like seeing the changes over the years i.e. moving from blueprints and paper to digital and all the cool new equipment we use!

Mary: Here at Precision, with Phil and Suzi at the helm, I’m confident the future of printing will flourish.

 

Tell us more about you, favorite food, music, book, etc.?

Teresa creating Gamelan percussion.

Teresa: I play in a Gamelan orchestra which is the classical music from the islands of Java and Bali

Mary: Favorite food: Mexican or pasta anything.

Favorite music: I’m a huge PINK fan, also love Tom Petty, and oldies like Gladys Knight, and Earth, Wind and Fire.

Favorite movie: Anything with Melissa McCarthy!

Favorite Book: I read A LOT. Hard to pick a favorite, but I love a good crime thriller and occasionally something funny.

 

Posted by Amy Stocky in About Precision

Our Design Week Open House Rocked!

Tom Ryon installs the vinyl sign for our open house.

On April 11th, Precision Images hosted our first ever Design Week open house. We coated the shop floor with colored bigfoot feet to direct visitors to each department, ordered snacks, and pulled our very own Jackie out of retirement as our guest bartender for the night. It was quite a night, and attendees were steady and engaged. Most visitors were surprised by all we do here in our facility, and were relieved to learn about all of the options they have by working with us.

Big thanks to Design Week Portland, Elephants Catering, Jackie, and all of the Precision Images staff that stayed late to help and/or had their work on display during the tours. Also thanks to everyone who stopped in for the tour, it was great to meet you!

The map of our shop.

The footprints mark the way.

Attendees during the open house.

Some of our hard working staff enjoying the Design Week Event.

Our diver Phomma entertains a client at our Design Week Open House.

Jackie holds court during her return as guest bartender.

PI’s Josh Bitterman and renown architect Lee Kilbourn. enjoying conversation and libations at the Design Week Open House.

Some of the fine spread from Elephant’s Catering.

PI’s Heather and Gus at our Design Week Open House.

Free swag for visitors.

Posted by Amy Stocky in Events

The History Of Precision Images, from founder Phil Guzie

Since everyone enjoyed our employee profiles during Women’s History Month, we are going to keep going, but first, it’s time for the man of the hour, the king of the hill, our co-founder, and fearless leader Phil Guzie to take the stage and share with us how Precision Images came to be, and how he’s grown and maintained such a successful business.

The history of Precision Images is a classic startup tale of struggle, of visionary drive, and of the power of family, actual and developed, that creates the glue that keeps Precision Images humming along nearly three decades later. It’s a story full of excitement, hard work and long hours, and the rewards for work well done.

Now, Phil Guzie in his own words…

How did you get into printing in the first place, and why?

In the summer of my freshman year of college I returned home and was hired by a local blueprint company as a temporary printer. The position was only for the summer generating blueprints for the Veteran’s Hospital construction near OHSU.

Upon completion of this temporary print job that firm offered me a variety of other positions that allowed me to continue school and stay employed. At the time I was working a split major of Sports Medicine and Business. I eventually dropped the Sports Medicine and focused on business knowing I always wanted to be in business for myself. I didn’t really have a field direction and was learning so much about the printing industry I decided to focus my business desires towards this field.

Over time I was able to work in every department for that same company including outside sales, production management and eventually rising to the position of General Manager for their Oregon operations.

In late 1991, a very good client of mine introduced me to the owner of a competitive printer that he had heard was looking to sell his business. Over the fall we negotiated the sale and on January 17, 1992 Precision Images was born.

 

What is your background?

I was born in Minneapolis, Minnesota where much of my aunts, uncles and cousins remain. When I was 3 my father was transferred to Boise Idaho as a director for Boise Cascade. My mother, a social worker, began the social work department at Boise State University. In 1970, my father was transferred once again, this time to Portland where we’ve remained ever since.

I attended Duniway Grade and Cleveland High Schools. College at Linfield and Portland State.

 

What made you and Don partner up and set out on your own?

At the beginning of my career in this industry Don was a salesman for the same firm. He and I both moved up the corporate ladder until he reached the position NW President based out of Seattle and I was running Oregon based out of Portland. Working together for a few years as such, we both became disenchanted with a corporate head quarters that siphoned the profits from the Northwest and used them to prop up non-performing out of state operations while failing to reward the hard work put forth by our Northwest staff. After a few years attempting to change this behavior, we came to the conclusion we needed to set out on our own. We decided rather than start from scratch we needed a running start. We needed to purchase a small firm in the industry that we could grow. It was decided that if the opportunity arose in the Seattle area my family would relocate north. The like was decided about Don’s family if a Portland opportunity arose. As luck we have it, for me, the first opportunity that surfaced was Western Images Systems in Portland. The firm that we successfully purchased in the winter of 1991/1992.

 

What was PI like in the early days?

Our first days of Precision Images was a whirlwind. Don, I and our first 4 employees did everything needed to run a small blueprint company. We had many long days and weekends as we struggled to keep up. We quickly learned that the Portland marketplace loves a startup. The support we received from the local A/E/C community was tremendous.

 

How has PI changed? How has printing changed since ‘92?

Over our 27 years of operations much has changed for not only Precision Images but for the reprographic industry as a whole. Prior to the 2007-2009 Great Recession we had grown to 4 locations and nearly 80 employees. We were still nearly 100% focused on construction and architectural printing. The recession hit everyone in the development world hard as projects where moth balled, and funding was non-existent. We were forced, as were many firms, to contract to what would become the new norm. As we exited the recession and development and construction began to take root once again our industry was faced with a new challenge, technology. With collaboration software’s, BIM, 3D design and the introduction of high-powered tablet computing, the need for paper documents was greatly reduced. Most in our industry experienced decreases in construction printing of over 50%.

Diversification became the charge for any firm in our industry that wished to stay relevant in the future. Our investments became focused on signage, way finding and interior décor generating equipment. Today, although services focused on the A/E/C community still represent 60% of our revenue, 40% of our services and products are consumed by a diverse client base outside the development community. This percentage grows on a monthly basis as we become known in the community for more than just a blueprinting company.

Most of the team, December 2018.

PI has a number of employees that you worked with before PI, how did you convince them to come along with you?

Athletics and team sports have been a part of my life since I can remember. That experience taught me that teamwork is essential for mutual success. To have successful teamwork a mutual respect for all must exist fostered by thoughtful coaching. I’d like to believe that my management style exemplifies this.

When I decided to venture out on my own, I discussed my plans with many of my key players that currently worked with me. Although some preferred to remain with the security that a large entity provides, I was lucky enough to have most of my key players show enough confidence in Don & myself to take the leap of faith towards our new venture.

As we currently have 2 individuals still here from day 1, many of our staff having over 10 years’ experience and more than a handful of 20+ years veterans, I believe we successfully fostered a healthy and rewarding work environment.

 

Tell us about the team you’ve built, and why people choose to stay so long? (It’s kind of unheard of nowadays).

As mentioned previously, I believe in a team environment and little managerial hierarchy. I believe this gives the individual a strong sense of self-worth and therefore creates highly skilled, highly motivated and committed workforce. Respect of the individual and freedom from obsessive managerial oversight, I believe, creates an environment that people enjoy and find rewarding. Training, hiring and firing are all expensive endeavors. So much of that can be eliminated by creating a positive and rewarding work environment.

 

Many companies frown on family members working together, why does this work so well at PI?

Nepotism runs deep in Precision Images. Much as what was required in the farming communities of the 19th and early 20th centuries, it took families to provide the necessary labor to keep the family business running. In the early days of Precision Images, we certainly had the alligator mouth and canary rear end issue. We simple marketed over our capacity to produce. Dragging family members in was the fastest way to acquire “cheap” and immediate labor. Our spouses and children all put in time running blueprints, binding sets, spotting negatives and making deliveries.

Upon reaching adulthood and finishing schooling, both Don’s daughter, Erica, and son, Josh, as well as my daughter, Suzi, chose to return to the family business as part of their career path. All three are still here today and we’ve added Erica’s husband Tom to the team. Watch out grand children!

 

Your daughter is the GM, what’s it been like to watch her grow in the company and role?

As a child Suzi was drug by her pig tails into the office in times of large workloads. It’s amazing what you can get a kid to do for a little Baskin & Robbins ice cream. I think a lot of her work ethic came from those early days.

As most kids in their teenage years do, Suzi wanted to work at the local pizza parlor, which she did. After so many young years helping out at Precision, I could understand her desire to be somewhere other than in the family business. Being a smart kid with a strong work ethic she moved up quickly and became a branch manager for Round Table Pizza in just a few short years. Making a name for herself there she was recruited by Pizza Hut to work as a manager in non-performing locations. To my benefit, the grind of being a “turn around” specialist was more than Suzi bargained for and she was quickly burning out. At that time, we were experiencing some pretty rapid growth and we needed someone to manage our newly opened Lake Oswego facility. Suzi was a perfect fit and agreed to take on that role and return to Precision Images as a permanent employee.

Since that time Suzi has moved through just about every department within Precision Images, all with equal success. I am very proud of her and look forward to watching her, after my retirement, leading our family business into its next chapter.

 

When you retire will PI stay in the family, go up for sale, or will you make it a co-op like Bob’s Red Mill?

The current train of thought is for Suzi to purchase the business from me when I retire. Everything of course is subject to change, especially as my retirement is several years away. As we get closer to that time a transition plan will be laid out that meets Suzi’s goals, allows me to un-clip from daily operations and offers the best chance for the future success of the company. With the longevity of most our staff, a co-op could certainly work but I would want to insure a status of Women Owned Business Entity, WMBE, could be achieved and maintained. There are very few WMBE business’ in our industry and being one could provide a number of benefits to Suzi and our business operations.

What is your favorite part of this business?

I love being creative, especially with a team of creative people. There’s no substitute for the charge I get when faced with a difficult situation that, through group effort and creative brainstorming, a perfect, unexpected solution is discovered.

 

Why do you do what you do?

From a young age I wanted to be a business person. The field didn’t really matter to me, but I knew I wanted to run my own show. As luck would have it, I stumbled into Reprographics and opportunities continued to present themselves to me. Maybe just dumb luck. Precision Images allows me to be a businessman, be creative, work with people I enjoy and be fulfilled. I consider myself to be pretty lucky.

 

Posted by Amy Stocky in About Precision